Real humans, real fast.
We're an independent, founder-led brand built in Hull, UK. There's no help-desk algorithm — just a small team that responds personally and quickly.
hello@adlersterling.com
Products, fit, sizing, materials, anything else. Response within 4-12 hours UK business days.
/ RETURNS & EXCHANGESreturns@adlersterling.com
Include your order number. Prepaid UK label within 24 hours.
/ PRIVACY & DATAprivacy@adlersterling.com
Data subject requests, GDPR, anything privacy-related. Response within 5 business days.
/ PRESS & PARTNERSHIPSpress@adlersterling.com
Editorial features, collaborations, podcasts. Wholesale opens 2027.
Social
DM us anywhere — we respond.
- Instagram: @adlersterling
- TikTok: @adlersterling
Office
Adler Sterling
Hull, United Kingdom
We're a fully digital brand without a public-facing storefront. All orders ship from our partner fulfilment network.
Customer service is our most-watched metric. If we ever fall short of the standard, tell us — and we'll fix it.